Pets Love Yours, LLC's Privacy Policy...
This notice outlines the Privacy Policy (“Policy”) with respect to the following website: www.petslovetoys.com ("Site"). By visiting this website, and/or submitting any information on any of the forms linked to this Policy you are accepting the practices described herein.
PETS LOVE TOYS, LLC ("PLT") takes your privacy very seriously. This Policy details how PLT receives, collects and uses information in connection with the Site.
This Policy governs the Site and certain electronic communications sent out by the Site. This website is owned and operated by PLT for the marketing and sale of pet supplies, accessories and products (collectively herein “Products”). Our headquarters is located at 18627 Brookhurst Street, Suite #300, Fountain Valley, California 92708-6748. PLT reserves the right to modify or amend this Terms of Use and Policy at any time and for any reason.
Collection and Use of Information
Information You Provide:
When you register on the Site, you will be asked to provide certain personally identifiable information, which may include your name, email address, login name, login password, current website address, age, gender, address, telephone number(s), areas of interest and other self-identifying information (all "Personal Information"). PLT may also obtain and collect certain Personal Information about you when you send us an email, complete any online forms, complete a survey, or request information from us. In addition, PLT may also collect information about you with respect to the searches you perform and the Products you choose and the pages you visit on the Site.
In order to use certain aspects of PLT’s Site, you must complete an online registration form. The registration form will include a credit card number. This information, a component of your Personal Information, will be used solely for billing purposes to fulfill your orders. If, at any time, PLT encounters a problem processing your order, including the credit card information provided by you, PLT will access your Personal Information in order to contact you directly regarding your credit card information.
PLT collects Personal Information primarily for the following purposes: (i) to maintain a record of registered users; (ii) to manage the login process and maintain users' personal preferences; (iii) to email registered users with news and updates; (iv) to email promotional offers; and (v) to collect information to provide to third parties relative to the Products referenced on our site.
PLT may also make certain message boards and forums available to you (collectively, "Forums"). You are solely responsible for the information and other content you post on and through these Forums and should be aware that when you voluntarily disclose Personal Information on or through these Forums, such information is generally accessible to and may be collected and used by other users. This Policy will not cover such disclosure of information. You are encouraged to exercise discretion when providing personal information about yourself in and through Forums.
Information PLT Automatically Collects:
PLT does not automatically collect any Personal Information on or through the Site, except as provided by you in connection with the registration, question submission process and contact forms on the site. Nevertheless, PLT may use cookies on the Site. Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make Internet surfing easier by saving preferences and browsing patterns while you are at PLT's Site. Cookies may be used to analyze Site usage, improve content, customize the Site's content and layout and for other customer service purposes. PLT's use of cookies is in no way linked to any Personal Information.
PLT may automatically receive and record certain non-personally identifiable information on its server logs from your browser, including your IP address, browser type, Internet service provider (ISP), cookie information, and the webpage that a user visits. PLT collects non-personally identifiable information for general purposes, including but not limited to analyzing trends, administering the site, tracking user movements, conducting research, and providing anonymous reporting to internal and external clients. PLT will not link any Personal Information, including e-mail addresses, with aggregate data of its users.
Sharing and Disclosure of Information
How PLT Uses Personal Information
Information collected may be transmitted to our approved advertising and marketing partners, PLT’s affiliated companies, or certain other approved third parties interested in providing users with information or Products that you may request or for other marketing and promotional purposes. Requested information or information regarding site updates, new products and services, upcoming events and/or status of any requests or orders that users may have made may be provided to users by e-mail, postal mail, telephone SMS text-messaging or by any other means of contact that users may provide. PLT may also use Personal Information for customer service, to provide information that a user may request, to customize a user’s experience on a Site, and to contact a user when necessary in connection with transactions entered into by that user on a Site. PLT may also use personal information for internal business purposes, such as analyzing and managing our business. PLT may also combine the information we have gathered about users with information from other sources. PLT may use third parties to help us operate our business and the Sites or administer activities on our behalf.
PLT and/or our marketing partners and affiliated companies enhance and/or merge Personal Information about users with data collected from other sources to use in direct and/or online marketing.
Users may, at any time, notify us that you do not wish to have your Personal Information disclosed to third parties for offers and promotions by sending an e-mail to Info@petslovetoys.com
How PLT Shares Information With Other Sites
Other sites accessible through PLT’s Sites have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. PLT is not responsible for the policies or practices of third parties. Please be aware that our Sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our Sites are not covered by this Policy. These other sites may send their own cookies to users, collect data, or solicit Personal Information. Additionally, other companies that place advertising on our Sites may collect information about you when you view or click on their advertising through the use of cookies. PLT cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
In order to facilitate your purchase of Products on the Site, PLT will necessarily have to provide aspects of your Personal Information, including credit card number, to third party financial services corporations, such as credit card issuers and processors. PLT utilizes sophisticated data encryption to protect your Personal Information when submitting your credit card information for authorization. PLT employs physical, electronic and administrative procedures to safeguard your Personal Information, including Secure Sockets Layer (“SSL”) when processing all financial transactions through the Site. PLT uses industry-standard security procedures designed to safeguard and protect your Personal Information. For further explanation of these security procedures, please email info@petslovetoys.com.
On behalf of various sponsors, PLT may provide sponsored links to third-party websites. If you click on a sponsored link or banner ad, a "window" or "frame" containing a third-party's web site may appear in the foreground with a Site in the background. Unless you are on one of our Sites, any time that you have moved to a window, you should assume that your Personal Information is being collected, used and disclosed in accordance with the windowed site's privacy policy (if any). If you are unsure as to whose privacy policy applies, please contact us by e-mail at info@petslovetoys.com.
How PLT Uses Demographic Information
PLT may share aggregated demographic information about users with third party advertising and content companies. This information does not identify individual users and PLT does not link aggregate user data with Personal Information.
Children's Privacy
Protecting the privacy of the very young is especially important. We operate our website in compliance with the Children's Online Privacy Protection Act (COPPA). We never knowingly collect or maintain information at or on our website from those we actually know are under 13, and no part of our website is directed at or structured to attract anyone under 13. Visitors younger than 13 years of age may NOT use the www.petslovetoys.com website.
Security
PLT takes reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. Although PLT cannot guarantee that Personal Information will not be subject to unauthorized access, PLT has physical, electronic, and procedural safeguards to protect the Personal Information. Personal Information is protected by secured networks and access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Business Transitions
In the event that PLT goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, Personal Information will likely be among the assets transferred. PLT will post a notice on this website of any such change in ownership or control of the Personal Information PLT may have prior to such transfer.
Changes to Policy
From time to time, PLT may revise this Policy. PLT will post the revised Policy on the Site, so that users can always be aware of what information PLT collects, how the information is used and under what circumstances such information may be disclosed.
You can edit your Personal Information at any time by contacting customer support. When user registers on the Site, the user may have the opportunity to opt-in to receive communications from PLT, including offers, updates and newsletters. If a user does not choose to opt-in then the user will not receive any communication from PLT. If a user's e-mail address changes, a user may correct such information by sending an e-mail to info@petslovetoys.com with the request. If a user no longer wishes to receive e-mail communication from PLT, a user may opt-out of receiving such communications by following the instructions included in each newsletter or communication. In addition, a user can remove their e-mail address at any time by sending an e-mail with the subject line of OPT-OUT to info@petslovetoys.com
Contact Information
Please direct all questions in connection with this Policy via e-mail to info@petslovetoys.com.
© PLT, 2012 – All Rights Reserved
